Third Space Professionalism in the Library: the Exhilaration and Exasperation of Hybridity

CONTEXTUAL EXPLANATION
This article was written for a peer-reviewed journal. Owing to personal circumstances and commitments, I was unable to make requested amendments in time for the deadline, and I withdrew my submission. Nonetheless, I’d like to share it, since I don’t foresee myself writing much more on librarianship in future. I present it here in the same shape in which it was originally written, give or take a few tweaks to sentences (and reversion to the first person in a few places).

Abstract

It is fair to note that ‘third space’ has a variety of meanings within librarianship circles, with the liminality of the literal physical library space attracting perhaps more contemporary commentary than the idea of a ‘borderland’ where silos break down and different professions meet.

Nonetheless, although recent writing about third space professionals has focused on individuals with administrative roles in academia, it prompts me to argue that academic librarianship similarly occupies a third space role, and the arguments for valuing and increasing the visibility of third space professionals are equally applicable.

I briefly describe the typical career path of those attaining librarianship qualifications.

There follows a reflective case-study on my own third-space professionalism, having attained librarianship and teaching qualifications, and a mid-career PhD. (I’m posting this article a short while after retiral from the library, as I embark on the next stage of my career.)

Best practice in the context of a third-space career in librarianship is outlined, suggesting that it is arguably just as applicable for achieving success and fulfilment in a third-space role anywhere in higher education.

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Introduction

Whilst authorities such as Emily McIntosh, Diane Nutt and Celia Whitchurch have researched and published various aspects of third-space roles in higher education, the focus appears largely to have been upon more obviously administrative roles such as student success professionals, or what reviewer Agnete Vabø describes as the ‘new administration class’. (Whitchurch and Society for Research into Higher Education, 2012; Vabø, 2013, p.646; McIntosh and Nutt, 2022, p.1)

In discussions within the library community, ‘third space’ or ‘third place’ has been construed more in terms of a physical space where different communities meet, whether students from a variety of backgrounds; or students alongside librarians; or a ‘third space’ rather like a bookshop or coffee-shop – a space that is neither home nor work, where patrons meet with various expectations, and where librarians occupy roles ranging from curatorial, through pedagogical, to something akin to a guide to the resources within. These and other constructions of the concept were extensively explored by American Associate Professor of Library and Information Science, James K. Elmborg, just over a decade ago.(Elmborg, 2011)

Image by StockSnap from Pixabay

In terms of the status of library staff occupying roles somewhere between administrative, professional and academic, discourse amongst American librarians has tended more to focus on what a recent report has referred to as ‘Academic librarian faculty status’, but this is not exactly applicable in the British context, where librarians are seldom described either as ‘faculty’ or ‘tenure-track’. (Wertheimer, 2023) This makes the concept of a professional ‘third space’ particularly appealing The present opinion piece argues that academic librarians have, in a sense, occupied a third-space position for years. I describe the nature of academic librarianship, outlining some of the pleasures and pitfalls of such a career, and addressing some of the misconceptions that students and academic staff sometimes hold about librarians.

Drawing upon personal experience, I posit that individuals occupying more than one role also find themselves in a yet another uniquely ‘third space’ of their own, and I highlight some of the challenges that this raises.

Lastly, I suggest some best-practice pointers towards making such careers as rewarding as they have the potential to be.  I believe this demonstrates the overlap between all the different kinds of career in these hybrid professional roles.

Becoming an Academic Librarian

Whilst educational administration and student success-related work has in recent decades become a largely graduate profession, there has been a professional framework for librarianship for much longer. It may therefore not be immediately obvious that there are significant similarities between library work in higher education, and other third-space professional roles.

In British librarianship today, graduates from other disciplines often take a postgraduate Master’s in Library and Information Science, in much the same way that a graduate aspiring to teaching might now take a Master’s in Education. (Only a few decades ago, a postgraduate diploma was considered sufficient in both librarianship and teaching.)  Indeed, mirroring our transatlantic cousins, an academic librarian might already have a Master’s in their own discipline before pursuing a Master’s in librarianship. Thereafter, there are various routes to becoming a Chartered Librarian, and optionally, in due course, a Fellow of CILIP. (Chartered Institute of Library and Information Professionals website, no date) 

Those occupying library assistant roles are equally likely to have a first degree, but may not necessarily have completed vocational training, unless their ultimate goal is a more advanced professional role. Conversely, some qualified librarians go on to acquire teaching qualifications as well, particularly when involved in library or research skills instruction. Teaching is a particularly relevant competency for librarians, in terms of assisting patrons.

Whilst librarianship in the UK is still a profession in which professional qualification and/or registration is desirable rather than compulsory, there is nonetheless an emphasis on gaining proficiency in a variety of key skills, with CPD encouraged both by librarianship organisations, and employers. Chartered Librarians or Fellows can choose to submit for revalidation after a while, but this is not essential.  (However, both the Charter and the Fellowship do require continued membership of the awarding body, otherwise one may no longer use the postnominals.) 

Subject librarians in academic libraries depend on subject knowledge as much as their professional skills. In-depth understanding of a discipline makes one better able to acquire the right library stock, whilst subject analysis enables one to create a more helpful catalogue to aid future discovery by readers. There’s little point in creating beautiful catalogue entries, if you don’t understand what a student is actually asking for. Having studied a subject to degree or postgraduate level, one can better understand queries and requests from both students and lecturers, but this also opens up opportunities for collaboration with teaching staff, when both parties appreciate the skills that the other brings to the task in hand.

Librarians are very much hybrids in that third space between professional and academic staff. For a start, we not only help students find resources for their assignments, but also advise on how to discern what is an appropriate or acceptable resource to use. That’s a bit more than being a pen-pusher, and indeed, is as key to a student’s ultimate success as the work done by our professional colleagues in student success roles.

Correcting Misconceptions

There are, however, misconceptions about what it takes to be an effective library worker. At times, patrons seem to regard our professionalism as little more than being an efficient office worker. Indeed, serving at an issue or enquiry desk is to some readers clear evidence that one’s main purpose is to stamp and shelve books.  This is untrue for most library workers!  To be dismissed as ‘just a librarian’ does tend to betray this viewpoint. 

‘You’re actually quite bright, aren’t you?’ an undergraduate observed, after a resource had been located for them. (They didn’t know that I’d walked away from doctoral studies to train as a librarian some years earlier. Ruefully, I reflected that an incomplete PhD – a “Ph” without the “D” – was no use at all.)  But, ‘What does a librarian want with a PhD?’, an academic once asked.

When a Librarian embraces Research

Much midnight oil was burned, before eventually – a quarter century later – I had a PhD on a different topic, self- funded and studied for in my ‘spare time’ alongside full-time work and raising a family. The knowledge I’d gained doing the doctorate was directly related to one of the subjects we teach at my place of work.

I followed the PhD by secondment as a Research Assistant to a major AHRC grant, publishing a monograph, taking a PGCert in Teaching in Higher Arts Education, getting an AHRC networking grant in my own right, and more recently being awarded an honorary research fellowship at another institution. Oh, and writing quite a bit more. Moreover, as a hybrid, third-space professional, it turned out I was very well-suited to helping with academic writing and referencing!

Occupying More than one Role: another Take on Hybridity

Whilst librarians certainly provide academic support, hybridity by its very nature can take different forms. Being a librarian with an element of teaching (we call it ‘user education’) is one thing. Being a librarian with an element of research – for twelve years, I was seconded to be a researcher 1.5 days a week – is another. Or try being a postdoctoral fellow at another institution whilst keeping the home-fires burning as a librarian at the same time. It’s not so much occupying one role in a ‘third space’, as occupying multiple roles and finding oneself a hybrid professional as a consequence.

Academics get research leave. I resorted to taking odd half-days of annual leave.

Carving out a Role in the Third Space

Approaching the end of my librarianship career, I inevitably reflected upon successes and failures. With a ‘year-end’ review, one does a similar exercise, but there is more expectation that certain things will be done differently, or better in future, in an effort to become one’s best, most efficient self.  However, I’ve chosen to focus on research, with a new part-time research role since retiring from the library – I’m leaving the third space for other people to make their own.

Nonetheless, these observations may be helpful to younger colleagues carving their careers as ‘hybrids’, somewhere between academia and the professional office – in whatever professional capacity. Taken in the following order, the mnemonic ‘CARVE’ seems appropriate:-

Collaboration and networking are by far the best way to experience fulfilment in a hybrid role. McIntosh and Nutt underline that, ‘One way to find a place is through participating in knowledge networks.’  (McIntosh and Nutt, 2022, p.5)  Librarians are fortunate to have a variety of librarianship organisations and interest groups with which to engage, and networking became even more important when I acquired other research-based roles:-

  • As an AHRC Research Assistant, I brought research skills, extensive experience in cataloguing music, and my existing engagement with appropriate library networks. Our small team was developing a database of digitised resources, entailing much comparison of sources and amassing critical metadata. (University of Glasgow et al, 2015)
  • With my AHRC Networking grant, I established a network of third-space professionals and scholars, as we explored printed music surviving from the eighteenth and early nineteenth centuries. Librarians and scholars met on a level footing. (‘Brio, Special issue: “Claimed from Stationers” Hall’: papers from an AHRC-funded network project’, 2019)
  • Before, during and since the pandemic, I devised a project of my own, acquiring more music by women composers and composers of colour, to improve equality, diversity and inclusion for our own library. Here, I was undeniably acting as a librarian, but I found myself networking with composers, museum professionals, librarians in other institutions, and educationalists at conferences, as I outlined what I was trying to achieve. (McAulay, 2023)  Indeed, the research I conducted proved useful in a variety of contexts. I’ve shared my findings with interested students, and proudly attended a Master’s student’s final recital, in which one of the newly-acquired works was performed. In future, there is also going to be a prize for diversity in recital programming – the initial idea was mine, even if I wasn’t in the space where the decisions were made.

Achieving a qualification, publishing something, or completing a project (within the department, or inter- departmentally) merits praise. In any role, there is plenty of mundane slogging, but it’s bearable if third-space achievements are noted and greeted with approval.

Recognition is important, and distinct from visibility (see below). Without recognition, success can be lonely. McIntosh and Nutt cite work by J. Hall arguing that ‘one of the challenges for those working “in-between “ is the lack of recognition and validation for this work.’  McIntosh and Nutt, 2022, p.2 citing (Hall, 2022)  Line managers can signal to other members of the department that achievements are a valuable part of the departmental success story. Without reinforcing this message, there’s the risk of causing resentment that one is pushing too hard against the glass ceiling, an upstart with ambitions above one’s station.  

Visibility is similarly crucial. It is entirely appropriate that a noteworthy achievement  should be disseminated – not just internally, but perhaps also sectorally. This boosts confidence and a sense of both autonomy and authority. Blogging and social media are invaluable, and journals are there for disseminating ideas.

Energy is required, to achieve the exhilaration of a successful third-space career. It can be exhausting, particularly in the effort both to maintain visibility and be an effective self-advocate. If, in a library, there is often a perception amongst patrons, whether staff or students, that librarians simply issue materials, send out overdue notices and catalogue things, then it must be very similar in the registry, faculty support office or IT department. Combatting misconceptions with a smile can be very wearing, but is there a choice?  However, backing from line-managers goes a long way to making the task easier and more fulfilling. Indeed, it’s crucial.

Conclusion

Librarians talking about libraries as a ‘third space’ tend more often to mean the physical space in which they operate, but there is also value in discussing the third-space nature of the librarian’s role.

It is important that the concept of the ‘third space’ or ‘hybrid’ professional should be more widely understood by those whose roles are more conventional.  Whether a professional in student success work; the library; or some other academic support role; or indeed, the individual wearing a multiplicity of professional ‘hats’, many workers in higher education support roles are striving to make a difference in a more modern, blended way. With appropriate departmental support, this can only make us more rounded as individuals, confidently offering a wider range of strengths and skills than hithertofore.

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Bibliography

‘Brio, Special issue: “Claimed from Stationers” Hall’: papers from an AHRC-funded network project’ (2019) Brio, 56(2).

Chartered Institute of Library and Information Professionals (no date) CILIP accredited qualifications – CILIP: the library and information association, CILIP: the Library and Information Association. Available at: https://www.cilip.org.uk/page/Qualifications (Accessed: 10 January 2024).

Elmborg, J.K. (2011) ‘Libraries as the Spaces Between Us: Recognizing and Valuing the Third Space’, Reference & User Services Quarterly, 50(4), pp. 338–350.

Hall, J. (2022) ‘Understanding and debating the third space: achieving strategy’, in The impact of the Integrated Practitioner in Higher Education: Studies in Third Space Professionalism, ed. E. McIntosh and D. Nutt. Routledge, pp. 26–32.

McAulay, Karen (2023) ‘Representation of Women Composers in the Whittaker Library’, Journal of Perspectives in Applied Academic Practice, 11(1), pp. 21–26. Available at: https://doi.org/10.56433/jpaap.v11i1.533.

McIntosh, E. and Nutt, D. (2022) ‘The Impact of the Integrated Practitioner: Perspectives on Integrated Practice to Enhance Student Success’, Student Success Journal, 13(2). Available at: https://studentsuccessjournal.org/ (Accessed: 18 December 2023).

University of Glasgow, University of Cambridge, Royal Conservatoire of Scotland (2015) HMS.Scot: Historical Music of Scotland. Available at: http://hms.scot/ (Accessed: 3 September 2024).

Vabø, A. (2013) ‘Review of In the space between administration and academia. Reconstructing Identities in Higher Education. The Rise of Third Space Professionals’, Higher Education, 66(5), pp. 645–647.

Wertheimer, A. (2023) ‘Review of Academic librarian faculty status: CLIPP # 47 (2022)’, The International Journal of Information, Diversity, & Inclusion, 7(1/2), pp. 1–3.

Whitchurch, C. and Society for Research into Higher Education. (2012) Reconstructing identities in higher education: the rise of ‘third space’ professionals. 1st ed. New York, NY: Routledge. Available at: http://ebookcentral.proquest.com/lib/aston/detail.action?docID=1075438 (Accessed: 18 December 2023).

Cover Image by Joe from Pixabay

Why Do a Year-End Review?

Seriously, why do we do year-end reviews? To show the world what we’re most proud of? Quite possibly. To convince ourselves – and the world – that really, we’ve been very busy and deserve a pat on the back? Perhaps so. I took to the internet to find out why businesses do reviews, and why a career-minded individual might do one of their own.

Consulting the Experts

Braze.com said that year-end reviews offer the chance to ‘create distinctive content’; to ‘build loyalty’ and to remind the world what your particular business does best. To that end, obviously you log milestones, achievements and events. You use multimedia formats, and draw upon customer data. This all makes sense, although I don’t know that I, as an individual, can do all these things. (No customers, for a start!)

I tried again, and found a Harvard Business Review posting about, ‘How to create your own “Year in Review“. There’s plenty of sound advice here, suggesting that I should pause and reflect upon successes and failures; lessons learned; proudest achievements; who has helped me most; how my strengths have helped me to succeed; and whether there’s anything I wish I’d done differently. This is much more introspective, and certainly valuable advice. Whether I’d want to blog about all these headings is a moot point, though.

For me, I have an extra conundrum. I shall be retiring from the Whittaker Library at the beginning of July. I hope to continue the research element of my work, though. So – in one sense I’m writing a career-end review, as far as librarianship is concerned, but it’s not a career-end review for me as a researcher. 

The Harvard Business Review suggests using your diary to capture key events on which to reflect. I spent a few minutes doing just that, yesterday. Immediately, I realised that there’s one thing I’m proud of over everything else, and that is that although I spend 85% of my time as an academic librarian, my 15% as a postdoctoral researcher is actually highly productive.

What do I do best? I get things done.

‘She’s a Librarian’

I confess, I don’t like hearing this! It makes me feel as though my research activity is dismissed as dilettantism – that I don’t do badly, considering research isn’t my main role. On the other hand, a fly on the wall would point out that yes, I do spend the majority of my time as a librarian. 

Jazz CDs – not a Highlight

So, what did my diary exercise reveal? I’ve catalogued a lot of jazz CDs. This causes me to feel quite a bit of resentment, because I know our readers don’t generally listen to CDs as a format, so all my efforts are to very little avail indeed. Maybe that’s one of the things that I wish I’d done differently. It’s not a high-priority task; however, I am conscious that I don’t want to leave the backlog to my successor. And that’s why I do this dreadfully tedious and repetitive activity!

Retrospective Post Script: that jazz CD cataloguing was indeed a waste of time. I did it because the promise had been made that those CDs (thousands of them) would be catalogued. I didn’t make the promise, but I did feel the obligation to fulfil the promise. My resentment was because it used so little brainpower and expertise, provided so very little fulfilment in the moment, and so little benefit in the long-term.

Equality and Diversity: Stock Development

What I’m more proud of is my efforts to get more music by women and composers of colour, into the library, and most particularly, to ensure that our staff and students know just how much of it there now is in our stock. With a colleague from the academic staff, I’m concocting a plan to raise the profile of this material. 

I also suggested maybe there might be a prize for diverse programming …

For me, a particularly proud moment was being invited to attend a Masters student’s final recital in June, at which one of these new pieces was played. It was a piece requested by a member of staff – I don’t think it was me that actually stumbled across it – but I certainly sourced it, catalogued and listed it. Whilst I’m heartily sick of cataloguing, I do take pleasure in stock development, and in ensuring there are ample means of discovering the music once we have it.

In September, I was gratified that one of our performance departments reached out to me to request more materials by under-represented composers – a sign that the message is getting through, and that staff appreciate that the library really is trying to help.

Since October, I’ve also been broadening the stock of music inspired by climate change and ecology, including songbooks for school-children, since we have a number of music education students. That pleases me, too.

What else? Dealing with donations to the library, some eagerly received and others needing sifting through. Weeding stock to ensure there’s room for new material, and ensuring that tatty material is removed or replaced depending on how much it’s likely to be used.

User Education

Some things are cyclical – most particularly providing initial library introductions, and later talking to different year-groups about good library research practice. In June, I gave a talk about bibliography to the Scottish Graduate School of Arts and Humanities, which attracted far more of an audience than I’d ever dreamt of!

Queries, and Research-Related Activity

I’ve also dealt with queries – such as one from a Polish librarian, or another from an elderly enquirer wanting to trace music remembered from childhood. And I talked about my research activities at a library training session, even though I was rather afraid of wasting colleagues’ time going on about something that might not feel very relevant. (This autumn, I also obtained and catalogued – in detail – a book of Scottish songs that I have written a book chapter about. It would be dreadful, wouldn’t it?, if someone read the chapter but couldn’t find the song-book in the library!)

Professional Activity

Professionally, I managed the comms for the IAML Congress in Cambridge this summer (with a little bit of help from mascots Cam, Bridge and Don and a couple of fellow IAML (UK & Ireland) librarians, and I think it went quite well. The stats for the blog and Twitter (“X”) rose gratifyingly during this period. I went to a couple of days in Cambridge, but I didn’t speak this time.

Don, one of the Congress mascots, sits with a tea-cup in his hand.
IAML Congress mascot Don

A Researcher with Determination

Early on in 2023, I was gratified to receive an LIHG (Library and Information History Group) Bursary to attend a conference at the University of Stirling between 17-19 April, which was about Reading and Book Circulation 1650-1850. This was to be the first of two major successes this year, for I was also elected the inaugural Ketelbey Fellow in the Institute of Scottish Historical Research at the University of St Andrews. I’ve written extensively about this experience in other blog-posts, so I won’t duplicate it here. However, I can’t resist reminding myself of highlights!

Twilight from my window, St Katharine’s Lodge, St Andrews

We’re not going on a (sniff!) Summer Holiday …

Being a researcher for 15% of the time is not easy – there simply isn’t the time to do all I want to do. Far from ‘dabbling’ in research, I take this side of my work very seriously indeed. I might have been a librarian most of the time, but I have devoted far more than the designated 10.5 hours a week to my research activity! I took annual leave in the summer to get my book draft completed, and took more annual leave to enable me to spend two, rather than 1.5 days researching in St Andrews. I’m doing it again next week; the book revisions must be completed and submitted very soon, and if the only way I can do it is by taking holiday, then that is what I must do. 

Sometimes I feel despondent about how little I’ve achieved, but then I remind myself that I’m not a full-time academic!

Publications

  • In January, I wrote an article for the Glasgow Society of Organists, about a Paisley woman organist and accompanist whom I’d discovered during research over Christmas 2022. Even though it wasn’t for a scholarly journal, it was research done to my usual standard, and I’ve drawn upon that research in one of the chapters in my forthcoming monograph.
  • My article, Representation of Women Composers in the Whittaker Library appeared in the open-access Journal of Perspectives in Applied Academic Practice (pp.21-26).
  • My own book is very, very nearly ready to go back to the my editor, having undergone the recommended revisions.
  • I have two book chapters due out in other scholars’ essay collections, in 2024.
  • I had an article about professional women singers in the late Victorian era, published in History Scotland.

Peer Review

I’ve peer-reviewed an article, a book manuscript and a grant application. Considering all that I’ve had on my plate this year, I’m quite proud that I did manage to do these things. I don’t attend reading groups, and I’m not always able to attend research-related events that fall in ‘library time’ – I don’t want to give the impression I’m skiving off library work! But I do want to feel part of the research community, and that was precisely what was so magical about my Fellowship in St Andrews. For those two days a week, I was a researcher, pure and simple.

Roll on 2024! What am I going to do differently?

I’m looking forward to the summer. I feel I’ve been a librarian long enough. I’ll miss doing the user education, and rising to the challenges posed by unexpected or unusual queries. I shan’t be sorry to quit cataloguing, particularly jazz CDs!

I don’t actually have any ‘retirement’ plans as such. Apart from having more time to spend on my role as Honorary Librarian of the Friends of Wighton in Dundee. Whilst I live on the other side of Scotland, at least I shall have more opportunities to leap on a bus or train to get to Dundee Central Library to look after the repertoire that I love.

Little old lady? Not me!

Not Entirely Retiring!

I don’t feel remotely like a little old lady! I hope I’ll continue as a postdoctoral researcher in my present institution, but I’m also keeping my eyes open for any other part-time opportunities that I could pursue alongside that. ’Actively looking’, is the phrase, I think.

With a colleague in another institution, we’re cautiously planning a new research idea. And I also have strands of research that I commenced for my book, but hope to pursue in greater depth once this book is safely further along the publication process. Watch this space.

The Long Tail of Research …

I’ve recently spent a few days assessing a departmental music collection in St Andrews.  I St Andrewshad my ‘librarian hat’ on, primarily, but even that hat has a musicological lining, so I couldn’t help thinking research-minded thoughts from time to time.  In particular, one train of thought was provoked by the discovery of a pile of early 20th century popular songs with eye-catching cover art, betraying cultural trends and prevailing preoccupations such as patriotism around war-time; nostalgia; family ties; romantic relationships; or the portrayal of children.  Not ‘serious music’, this, but the pictures and the content, not to mention musical styles such as ragtime, all tell us about popular musical preferences.

Cover art - ukuleleIs it worth keeping, then?  It might be.  Not for the classical musicians to attempt to analyse as they would a Haydn string quartet, but to inform us about cultural history.  So, if early twentieth century popular music can inform us in this way, then it follows that the Georgian and early Victorian songs and other material appearing in legal deposit music collections will have their own stories to tell … and any statistics about library usage tells us just which volumes were popular with the borrowers.  I’ve made a start on this with the St Andrews historical copyright music collection, having collated the music borrowing records from 1801-1849 and started gathering statistics.

My other research-minded thoughts were more directly focused on the St Andrews historical collection.  We know that a twentieth-century professor dis-bound some volumes and redistributed their contents to other collections.  (How much he did, I have yet to discover. Not a huge amount, maybe, but it’s interesting all the same, isn’t it?)  And I’ve a suspicion that I unearthed a handful of disembodied legal deposit music pieces during my departmental collection assessment.  The librarian in me knows that they should go “home” to their special collection friends and relatives.  But the researcher itches to check out whether they really are taken from earlier bound collections, and whether they number amongst the items listed in the archival receipt books of materials claimed from Stationers’ Hall.

So, the Claimed from Stationers Hall project may be focused on early nineteenth century library collections, but there’s a long tail extending into at least the mid-twentieth.  It was hinted at in Elizabeth Frame’s article for the Edinburgh Bibliographical Society Transactions, but today’s scholars need to understand in perhaps greater detail just what the esteemed professor got up to!